Privacy Policy

This Privacy Notice describes the privacy practices of PicknPack and its Affiliates (collectively, “PicknPack,” “we,” “us,” or “our”) and our obligations regarding the collection, processing, and storing of certain information collected about our customers (“Customer,” “you,” or “your”) who use our sites, products, and services (collectively, our “Services”).

We at PicknPack take the privacy of our Customers and their consumers very seriously, and we are committed to safeguarding that privacy by complying with applicable data privacy laws. This Notice (defined below) explains how PicknPack processes personal data, which is data that can be used to identify, locate, or contact an individual either used alone or when combined with other personal or identifying information (“Personal Data”), or as otherwise defined in applicable data privacy laws. 

We are the data controller if you are a Customer, and for certain processing activities if you are a consumer, for example including conducting analytics, improving our services, investigating crime. We are a data processor of consumer personal data when we are providing our services.   

By using or accessing the Services, you hereby acknowledge this Notice and any other policies that may be applicable, including but not limited to PicknPack’s Terms of Use. This Notice is subject to change from time to time, and we posting any changes on this page. 

If you have any questions or concerns about this Notice or our data privacy practices, please contact us using the contact information at the end of this Notice.


PicknPack receives, processes, and stores any information you provide to us, as well as any information received or recorded automatically when using the Services or interacting with our third-party service providers (“Partners”). 

We typically collect and process the following types of Personal Data:

TypeWhen or Why it is ProvidedInformation Included
Account InformationInformation provided to PicknPack in order to register an accountName, email address, phone number, billing address, shipping address, third-party account login credentials (e.g. carrier or merchant platform account)
Contact InformationInformation provided to PicknPack in order to communicate with youName, email address, phone number, billing address, shipping address, email receipt confirmations
Device InformationInformation automatically recorded from your device*IP address, geolocation data, device identification, feature requests, cookie information, browser information, page requests
Transaction InformationInformation provided to PicknPack in order to authorize and complete transactionsName, email address, phone number, payment and billing information
Usage DataInformation automatically recorded from your browser or the APIIP address, geolocation data, device information, browser type, browser version, browser language, diagnostic data
Tracking TechnologiesInformation automatically recorded from your browser or device, of the type typically provided through acceptance of cookiesMore information on PicknPack’s Cookie Policy can be found in this Notice.

We do not knowingly collect or solicit Personal Data from anyone under the age of 13. If you are under 13, do not attempt to register for the Services or send to us any of your Personal Data. If we learn that we have collected Personal Data from an individual under the age of 13, we will delete that information as soon as possible. If you believe that an individual under the age of 13 may have provided Personal Data to PicknPack, please contact us at


PicknPack collects your Personal Data in connection with your use of the Services. 

Personal Data is typically collected to do the following: 

  • Provision of the Services: facilitating shipping, shipping insurance, creating labels, tracking shipments, address validation
  • Enable users to create a PicknPack account and link third-party courier or marketplace accounts
  • Provide customer service and technical support
  • Conduct analytics on use of PicknPack’s services, and develop and improve PicknPack’s products and services
  • Aggregating and anonymising personal data, including for the purpose of conducting analytics and improving our services
  • Advertise PicknPack products and services to you on other sites (if you are a business contact, but not if you are a consumer)
  • Keep records including to comply with laws, regulations, and policies
  • Monitor, investigate, prevent and detect fraud, potential criminal activity, or breach of carrier regulations, and to prevent harm to Customer, PicknPack and PicknPack’s affiliates, and to third parties


PicknPack may share Personal Data with the following entities:

Entity With Whom Data is SharedFor What Purpose Data is Shared
Our Partners, Agents, and AdvisorsPicknPack may share data with carriers, merchant platforms integrated with PicknPack, and service providers, including to perform tasks on its behalf and to facilitate the provision of our services. 
Third Parties in Connection with a Business TransferIn the course of its business, PicknPack may enter into a business transfer transaction (such as a merger or acquisition, or investment process), or may otherwise go through a change in control, cessation of business activities, or bankruptcy. In these transactions or activities, Personal Data may be considered an asset which could be assessed, shared, bought, sold, or otherwise transferred to or acquired by another entity.
Third Parties in Connection with Investigations, Safety and Complying with Legal  ObligationsPicknPack may access, read, preserve, or disclose any Personal Data that we believe is necessary in order to (1) comply with laws, regulations, or court orders or directions from regulators; (2) enforce or apply PicknPack’s Terms of Use or other agreements; (3) protect the rights, property, or safety of PicknPack, its employees, Customers, or others; (4) for the purpose of investigating potential criminal activity.
Advertising PartnersPicknPack may advertise its products and services to you on other sites – if you are a Customer (not a consumer) on other sites. You can choose for us not to share your information with other sites, in order to personalize those ads, by rejecting advertising cookies in your cookie settings.


Subject to applicable law or regulation, you may request removal of your Personal Data by contacting us via the contact information set forth in this Notice.

PicknPack puts in place certain technical and organizational measures to ensure that Personal Data is protected from unauthorized access, disclosure, use, modification, or destruction. We follow industry standard methods of protecting Personal Data in transit and at rest, and we ensure that our Partners also have adequate measures in place to protect Personal Data, pursuant to applicable laws and regulations. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or other method of storage is 100% secure, and we cannot guarantee absolute security of your Personal Data.


PicknPack has a representative office in the United States, so any information we collect about you will be processed in the United States. By using the Services, you acknowledge your personal information may be processed in the United States. 

PicknPack provides for appropriate safeguards under applicable data protection law, including by entering into standard data protection clauses in the European Economic Area and in the United Kingdom where required. 


Disclosure to law enforcement: If required by law or in response to valid requests by public authorities, PicknPack may be required to disclose your Personal Data. 

Disclosure pursuant to legal requirements: PicknPack may disclose your Personal Data in the good faith belief that such disclosure is necessary to (i) comply with a legal obligation, (ii) protect against legal liability, (iii) protect the personal safety of users or the general public, (iv) protect and defend PicknPack’s rights or property, or (v) prevent or investigate possible wrongdoing in connection with the Services.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email:
  • By visiting this page on our website:

Gas Robotics Inc. (PicknPack’s representative office)
780 Е 2nd street Apt 3a
Brooklyn, NY 11218
United States
+1 917 500 8920